Privacy policy
Last Updated: September 14, 2026
Overview
This Privacy Policy explains how Heyreading ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit www.heyreading.com (the "Site"), place an order, create an account, or communicate with us.
Who We Are
Heyreading is an independently operated online retail store specializing in footwear. Our store is hosted on Shopify, which provides the e-commerce platform and infrastructure used to operate our online store and checkout.
Information We Collect
We collect information that you provide directly, information collected automatically when you use the Site, and information provided to us by service providers as necessary to operate our online store.
Information Provided by You: When you place an order, create an account, or contact our support team, we may collect personal information such as your name, billing address, shipping address, email address, phone number, and order details.
Payment Information: Payment transactions are processed through the applicable payment providers available at checkout. Heyreading does not collect or retain complete payment card numbers on its own website servers.
Automatically Collected Information: When you browse the Site, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, time zone, referring URLs, and information about your interactions with the Site.
How We Use Your Information
We use personal information for legitimate commercial and operational purposes, including:
- Processing, fulfilling, and shipping your footwear orders.
- Coordinating payment authorization and transaction security procedures.
- Sending transactional communications, including order confirmations and shipping updates.
- Providing customer support and processing authorized returns in accordance with our store policies.
- Maintaining website functionality, security, accounting, tax, and other applicable business records.
Service Providers & Third-Party Sharing
We do not sell your personal information for monetary consideration or share it for cross-context behavioral advertising. We share information necessary to operate our business with authorized service providers and other parties as necessary for legitimate business purposes, including:
- E-Commerce Platform: Shopify, which provides our website, shopping cart, and checkout infrastructure.
- Payment Providers: Applicable payment providers used at checkout to authorize and process transactions.
- Shipping & Delivery Providers: Shipping carriers and logistics providers used to transport and deliver orders.
- Fraud Prevention & Website Analytics: Service providers and technologies that may assist with transaction security, fraud prevention, website functionality, and performance analysis.
- Legal & Regulatory Requirements: Government authorities, courts, legal representatives, or other parties when disclosure is required or permitted by applicable law.
Cookies & Tracking Technologies
The Site uses cookies and similar technologies supported by Shopify and applicable service providers to provide core shopping functionality, maintain sessions, remember shopping cart information, and understand how visitors interact with the Site.
You may manage or disable certain cookies through your web browser settings. However, disabling certain cookies may affect shopping cart functionality, site features, or checkout performance.
Your Privacy Rights & Choices
Depending on your state or jurisdiction of residence and the laws applicable to you, you may have certain rights regarding your personal information. These rights may include:
- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of personal information, subject to applicable legal and record-retention requirements.
- The right to opt out of the sale or sharing of personal data where applicable.
- The right to make other privacy-related requests provided by applicable law.
To exercise an applicable privacy right, please contact us at hello@heyreading.com. We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising any of your applicable privacy rights.
Data Retention & Security
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain accounting and tax records, resolve disputes, prevent fraud, enforce our agreements, and comply with applicable legal requirements.
We use commercially reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children's Privacy
The Site is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us at hello@heyreading.com so that we can review the information and take appropriate action.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or applicable legal requirements. Any updates will be published on this page with a revised Last Updated date.
Business & Contact Information
Store Name
Heyreading
Website
www.heyreading.com
Business Address
802 Wandering Creek Dr, Bothell, WA 98021, United States
Customer Support Email
hello@heyreading.com
Customer Support Phone
+1 307-300-3593
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM PT
Saturday – Sunday: Closed
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